Shipping Policy

Shipping Policy
Effective Date: Feb 20, 2025

At Crochet and Ivy Co, we strive to ensure that your orders are processed and shipped in a timely manner. Please review our shipping policy below for details on processing times, shipping costs, and available shipping options.

1. Order Processing Time

Orders are processed within [Insert Processing Time, e.g., 3-5 business days] after payment is received.

2. Shipping Costs & Methods

At this time I offer Flat rate shipping within Canada and the US

Canadian Shipping

Flat rate Shipping, Please allow 2 weeks, most shipments arrive before 2 weeks depending on distance.

US Shipping

Flat Rate Air, please allow 4-6 weeks, most shipments arrive before 4 weeks depending on distance

3. Potential Service Interruptions

Delays may occur due to weather conditions, customs processing, or high order volumes during peak seasons.
Crochet and Ivy Co is not responsible for shipping delays once an order has been handed over to the carrier.
If your order has not arrived within the expected timeframe, please contact us for assistance.

4. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 2 days of delivery so we can assist you with filing a claim.
We are not responsible for lost or stolen packages once marked as delivered by the carrier.

5. Contact Us

If you have any questions about our shipping policy, please reach out to us at:

crochetandivyco@gmail.com

Thank you for shopping with Crochet and Ivy Co!